Privacy Policy
Effective Date: March 26, 2026
1. Introduction
PactumGuard (“we”, “our”, or “us”) operates the website pactumguard.com and the PactumGuard contract intelligence platform (collectively, the “Service”). We are committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have. By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Your name and email address
- Password (stored in encrypted form)
2.2 Contract Files
The core function of PactumGuard requires you to forward contract documents to us. These may include:
- PDF, Word (.docx), or image files containing contract text
- Email metadata associated with forwarded messages (sender, subject, timestamp)
- Extracted data such as dates, parties, and milestones identified by our AI
We treat contract files as highly sensitive and apply additional protections described in Section 6 below.
2.3 Communications
If you contact us by email or through our contact form, we collect the content of your message and your contact details in order to respond to you.
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Process your contract files and extract key dates and milestones
- Send you deadline alerts and notification emails
- Provide customer support and respond to inquiries
- Improve, maintain, and secure the Service
- Comply with legal obligations
- Send product updates and service announcements (you may opt out at any time)
4. How We Share Your Information
We do not sell your personal information. We do not share your data with advertisers, data brokers, or marketing platforms. The only third-party sharing that occurs is:
4.1 AI Processing Providers
Contract files you upload are processed by AI models to extract dates and key information. These AI providers act as our data processors and are contractually prohibited from using your data to train their models or for any purpose other than providing the contracted service to us. Your contract data is never used to improve third-party AI systems.
4.2 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4.3 Business Transfers
If PactumGuard is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
5. Cookies and Tracking Technologies
We use essential cookies to operate the Service, such as keeping you logged in between sessions. We do not use advertising or analytics cookies. You can control cookies through your browser settings, though disabling essential cookies may prevent the Service from functioning correctly.
6. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit using TLS/HTTPS
- Encryption of sensitive data at rest
- Access controls limiting who within our organization can access contract data
- Regular security reviews and monitoring
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
7. Data Retention
We retain your account information and contract data for as long as your account is active or as needed to provide the Service. If you close your account, we will delete your data within 30 days, except where we are required to retain it for legal or compliance purposes.
You may request deletion of your data at any time by contacting us at contact@pactumguard.com.
8. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request that we correct inaccurate or incomplete data
- Deletion: Request that we delete your personal data and contract files
- Portability: Request your extracted contract data in a portable format
- Opt-out: Unsubscribe from non-essential emails at any time via the unsubscribe link
To exercise any of these rights, contact us at contact@pactumguard.com. We will respond within 30 days.
9. International Data Transfers
PactumGuard is based in the United States and our Service is intended for users in the US. If you access the Service from outside the US, please be aware that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.
10. Children's Privacy
The Service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by displaying a notice on our website. The “Effective Date” at the top of this policy indicates when it was last revised. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
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